Candy Machines logo
Candy Machines logo

All articles

How do I install ArcadePay?Updated 13 days ago

Method 1 — Easy Coin Mechanism Connector (Recommended)

Plug-and-play. No cutting or modifications required.

Supports:

  • Credits in ✅
  • Cash reporting ✅
  • Prize tracking ❌ (optional wiring)
  • Locker box ❌ (optional wiring)

Steps:

  1. Power off machine
  2. Unplug factory connector from coin mechanism
  3. Plug purple connector into coin mechanism
  4. Plug factory connector into green connector
  5. Connect red 6-pin to ArcadePay controller


Method 2 — CandyMachines / Neofuns Machines

4-Pin Machines (2022–2024)

  • Plug 4-pin into machine
  • Plug 6-pin into controller

Supports:

  • Credits ✅
  • Cash reporting ✅
  • Prizes ✅


6-Pin Machines (2024+)

  • Plug controller directly into machine

Supports:

  • Credits ✅
  • Cash reporting ✅
  • Prize sensor ✅
  • Locker box ✅


Method 3 — Hardwire

For machines without compatible connectors.

Wire Guide:

  • Yellow → 12V power
  • Black → Ground
  • Brown → Credits/Cash
  • Pink → Prize sensor

Steps:

  1. Power off machine
  2. Cut off 4-pin connector
  3. Wire color-coded leads
  4. Connect 6-pin to controller


Powering On

After installation:

  • Blue light = powered on
  • Red lights = connecting to network

First connection may take up to 10 minutes.

💡 Tip: Connect at your shop before installing on location.


QR Code Setup

Once connected:

  1. Scan QR code
  2. Confirm payment screen loads
  3. Apply stickers


Sticker Placement

Best Practices

  • Use multiple stickers
  • Keep placement clean and straight
  • Inside glass is preferred
  • Small machines → lower right inside glass
  • Large machines → multiple placements
  • No glass → exterior visible areas


Troubleshooting

  • Weak signal → reposition antenna outside machine
  • No connection → allow full 10-minute startup time
Was this article helpful?
Yes
No